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Please click the Live Support link below.
I’ll help if I’m online or you could leave a message if I’m offline.
Hi to all members of the Serif Community
Although our IRC support channel has been closed for a while due to
lack of help, I have recently helped quite a few people with regards to FTP upload issues and other problems that arise from server and hosting problems. This sort of help always needs back channel support due to
the information needed to access certain parts of the members server
connection and can not be posted on a public forum due to security
issues.
This has now prompted me to use a live chat facility (text based) to communicate with people having such issues and hopefully be of some assistance to them in getting their web site live on their hosting space.
Although this service will not be run on a full time basis and covered
24/7 like the support channel used to be, but will be supported as much as
I can, you will also be able to check to see if I am online or not via the link opposite.
I hope you find this service useful and look forward to helping old and new members with any problems with their WebPlus software.
Mick -
Administrator & Founder
